Microchip and Scanner Exchange Policy
Product exchanges will only be accepted within 60 days after date of purchase of product.
- Only undamaged product received in new condition will be eligible for refunds.
- Product exchanges are subject to a 10% restocking fee.
- Customer is responsible for the postage to return product to AKC Reunite.
- Customer is responsible for the postage to ship exchanged product.
- Allow 2 to 4 weeks for product exchange upon receipt and acceptance by AKC Reunite.
Collar Tag and Reflective Dog Collar Return Policy
AKC Reunite Collar Tags and Reflective Dog Collars are custom-made items unique to your pet’s identification number. These items are not eligible for return.