Refund Policy 2019-02-21T13:45:08+00:00

Microchip and Scanner Refund Policy

Returns will only be accepted within 60 days after date of purchase of product.
All sales are final after 60 days.

  • Only unopened and undamaged boxes of product will be eligible for refunds.
  • Shipping and handling charges are non-refundable.
  • Product returns are subject to a 10% restocking fee.
  • Partial returns (for instance, one box from a two box order) will be refunded based on retail price of unreturned product, NOT the total order.
  • Customer is responsible for the postage to return the product to AKC Reunite.
  • Allow 2 to 4 weeks for refund after receipt and acceptance by AKC Reunite of returned product.

Collar Tag and Reflective Dog Collar Refund Policy

AKC Reunite Collar Tags and Reflective Dog Collars are custom items and non-refundable. All sales are final.