PLEASE BE ADVISED: DUE TO WINTER WEATHER ALL SHIPMENTS ARE DELAYED, EVEN EXPEDITED SHIPMENTS. We will send an email confirmation when your order is shipped. As always, we are available 24/7 to help lost and found pets.
Microchip and Scanner Return and Refund Policy
Returns will only be accepted within 90 days after date of purchase of product.
All sales are final after 60 days.
Only unopened and undamaged boxes of product will be eligible for refunds.
Shipping and handling charges are non-refundable.
Product returns are subject to a 10% restocking fee.
Partial returns (for instance, one box from a two box order) will be refunded based on retail price of unreturned product, NOT the total order.
Customer is responsible for the postage to return the product to AKC Reunite.
Allow 2 to 4 weeks for refund after receipt and acceptance by AKC Reunite of returned product.
8051 Arco Corporate Drive Suite 200 Raleigh, NC 27617-3900 Tel 800-252-7894
Sales Office Hours: Monday-Friday 8:30am-5pm EST Excluding Holidays
Fax 919-233-1290 Tel 800-252-7894 Email
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