TRUSTED BY OVER 11,378,962 PET OWNERS WITH OVER 744,092 REUNIONS

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TRUSTED BY OVER 11,378,962 PET OWNERS WITH OVER 744,092 REUNIONS

Lost Pet Alert and Pet Poison Helpline – FAQ

LOST PET ALERT AND PET POISON HELPLINE

Answers to the most common questions regarding our additional lost pet recovery services.

What is the Pet Poison Helpline?

You can add unlimited Pet Poison Helpline treatment advice to your pet’s enrollment for a one-time charge of only $20 (normally $89 per incident).

What is the Lost Pet Alert?

Our Lost Pet Alert is a service that complements your pet’s microchip enrollment by broadcasting your lost pet’s information to a participating network of shelters, rescues, veterinarians and pet lovers in your immediate area. It also includes a Lost Pet Poster pdf that may be printed for distribution in your area. Click here for more information.

How do I activate the Lost Pet Alert?

If your pet goes missing, call our 24/7 Reuniters Helpline at 800-252-7894 and we will activate this additional service for a one-time fee. Once your pet’s picture is received, we will send out the email broadcast to Reuniters Network participants located in the area your pet was last seen so they can be on the lookout for your lost pet.

What happens after my call is transferred to Pet Poison Helpline?

Pet Poison Helpline experts will do a quick consultation to assess your pet’s situation and then walk you through recommended steps to treat your pet. Pet Poison Helpline is also available to discuss the case and course of treatment with your veterinarian. Staffed with in-house veterinarians, licensed veterinary technicians, and other professional toxicology experts, Pet Poison Helpline can help ensure your pet gets the treatment advice it needs — fast.

My pet needs help! How do I reach the Pet Poison Helpline?

After adding this life-saving service to your pet’s AKC Reunite enrollment, call AKC Reunite at 800-252-7894 with your pet’s microchip, collar tag or AKC Registration identification number. Opt to transfer to Pet Poison Helpline to be connected with a live toxicology expert.

What is the Reuniters Lost Pet Alert Network?
  • The Reuniters Network is a nationwide network of shelters, rescues, veterinarians, and pet lovers who receive email notifications when a pet goes missing in their immediate area. The email will include a description and photo of the lost pet and AKC Reunite’s 24/7 Reuniters Helpline contact information.
  • You can be a part of these happy reunions when you join our Free Reuniters Lost Pet Alert Network.

STILL NEED HELP?

Contact us at any time, any day at 800-252-7894.

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