Exchange Policy 2018-07-19T15:23:32+00:00

Microchip and Scanner Return Policy

Product exchanges will only be accepted within 60 days after date of purchase of product.

  • Only undamaged product received in new condition will be eligible for refunds.
  • Product exchanges are subject to a 10% restocking fee.
  • Customer is responsible for the postage to return product to AKC Reunite.
  • Customer is responsible for the postage to ship exchanged product.
  • Allow 2 to 4 weeks for product exchange upon receipt and acceptance by AKC Reunite.

Collar Tag and Reflective Dog Collar Return Policy

AKC Reunite Collar Tags and Reflective Dog Collars are custom-made items unique to your pet’s identification number. These items are not eligible for return.