Many organizations want to make sure the pets they adopt and sell do not end up in a shelter with the risk of being euthanized. These organizations choose to be the Primary Contact so they can be the pet’s lifeline should something happen to the pet’s owner. Your Sales Representative can set your HUB Account settings so you are locked as a Primary Contact.

If your organization chooses to be locked as a Primary Contact, you agree to clearly communicate in writing in your Adoption/Sale Contract that you will be listed as the Primary Contact on the pet’s microchip enrollment with AKC Reunite, and the adopter/buyer will be listed as the Alternate Contact.