TRUSTED BY OVER 10,579,910 PET OWNERS WITH OVER 687,171 REUNIONS
Routine maintenance is scheduled Friday, January 19 starting at 11:00pm until 7:30am EST. Credit card payment processing may not be available during this time. We thank you for your understanding and apologize for any inconvenience this may cause.
AKC Reunite has a wide array of collar tag options that you can choose from. You can choose your style of tag and have the option to add your pet’s name to the tag on many of our designs, too. You can check out our wide array of Pet ID options and order a replacement tag here or through your ORS Account. Or you can call 800-252-7894 for assistance.
The plastic tag that came with your pet’s microchip provided immediate identification but is not a long term, durable tag. AKC Reunite has a wide array of collar tag options that you can choose from. You can choose your style of tag and have the option to add your pet’s name to the tag, too.
No. The ID plate is securely fastened into the collar.
Watch our collar demonstration video.
The tag you ordered from us is guaranteed for 18 months. If your pet’s tag is defective, please call us at 800-252-7894 or email tags@akcreunite.org and we can place a warranty order for a new tag. After receiving your warranty order confirmation, we will email you a shipment confirmation in 3-5 business days to let you know that your new tag has shipped.
On eligible enrollments, an AKC Reunite collar tag will be sent to you. We will email you a shipment confirmation within 3-5 business days of your order receipt. If two weeks have passed since receiving your shipment confirmation email and you have not received your pet’s collar tag via USPS, please call us at 800-252-7894.
Tags ship within 3-5 business days. You should receive the tag you ordered from us via USPS within 21 days of placing your order. Please contact us at 800-252-7894 if 21 days have passed and you have not received your collar tag. Or, you can contact us online and we will reply Monday – Friday between 8:30 AM and 5 PM Eastern.
Our silencers are not yet available by themselves on our website. You may call us any time at 800-252-7894 to order the correct silencer to go with the tags you have.
First your pet must be enrolled with AKC Reunite’s 24/7 recovery service. Click here to enroll. To order a replacement collar tag, go here or call 800-252-7894. Each collar tag and reflective dog collar is a custom item and is not eligible for return.
8051 Arco Corporate Drive
Suite 200
Raleigh, NC 27617 USA
found@akcreunite.org
1-800-252-7894
1-919-816-3753
AAHA provides an internet-based application that enables veterinarians, humane organizations, pet owners or other persons to search various Pet Recovery Service registries and identify those registries on which a particular microchip is registered. AAHA is not affiliated or involved with any specific microchip registry and has no relationship, financial or otherwise, with this Participating Pet Recovery Service Registry (“Registry”). This Registry has given AAHA permission to search the Registry’s database in order to assist pet owners in being reunited with their pets. AAHA does not maintain a database of microchips of its own. It only links to registries such as this one. The AAHA Universal Microchip Lookup Tool only searches the databases of companies that elect to participate in the program.